Returns

Urbann 30 days returns

 

  

30 days - free returns

Simple 30 days money-back guarantee, no questions asked.
Sometimes things don’t quite work out.
We understand and in the unfortunate circumstance that you need to return your item, we’ll make it easy.

How does it work

1. Call us to initiate the return 1-877-764-6962
2. Put the unused item in its original packaging
3. We will send you the return labels (we pay the shipping back)
4. We inspect the item and we refund your credit card within 15 days.
Customized items can not be returned and refunded. 

 Partial refund

Items that are damaged or are missing parts can only be partially refunded.

 

Free & Fast Delivery

A free fully trackable 3-7 days delivery in Canada (10 provinces)!

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Ecofriendly

Each item is carbon neutral, and trees are planted to renew the wood we use.

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Exchange & Returns

You have 30 days from the shipping date to return your purchase FREE OF CHARGE.

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