Simple 30 days money-back guarantee, no questions asked.
Sometimes things don’t quite work out.
We understand and in the unfortunate circumstance that you need to return your item, we’ll make it easy.
1. Call us to initiate the return 1-877-764-6962
2. Put the unused item in its original packaging
3. We will send you the return labels (we pay the shipping back)
4. We inspect the item and we refund your credit card within 15 days.
Customized items can not be returned and refunded.
Items that are damaged or are missing parts can only be partially refunded.
1-877-764-6962 (Toll free)
Lectern Store by Urbann
Attn: Online Department
11 Caron Street
Victoriaville, QC, G6P 4P4, Canada